Lunaloots Privacy Policy
How we handle your information when you visit and play with us, explained in plain English.
What this page covers
This Lunaloots privacy policy sets out how we think about personal information on this site. We built it for visitors in Australia who want a clear, plain-English account of what data a modern online casino touches and why, rather than a dense legal document nobody reads. It sits alongside our other policy pages and is meant to be read, not skimmed.
We keep the language here general on purpose. Data-handling practice across the online gambling category typically covers account details, payment records, device and browser information, and activity logs used for security and compliance. Each operator documents its own retention periods, legal bases and third-party processors; where we have not published specific figures for our own practice, we would rather say so plainly than invent a number that misleads you.
The categories of data a casino site typically handles
Account and identity information
Signing up to any regulated casino usually means sharing basic identity details such as your name, date of birth, email address and country of residence. This is standard across the category because operators must confirm a player meets the minimum legal age and is permitted to use the service in their market. Identity checks are a routine part of how the industry operates, not something unique to any one brand.
Payment and transaction records
Deposits and withdrawals naturally generate transaction records: amounts, timestamps and the payment channel used. Across the category, these records are commonly kept for a period to satisfy accounting, fraud-prevention and dispute-resolution needs. We have not published specific retention windows or payment-method details on this page; for anything specific to how we run payments, our payment methods page is the right place to look.
Device, browser and activity data
Most websites, casinos included, automatically log technical details such as device type, browser version and pages visited. This supports basic functions like keeping a session secure, remembering preferences and diagnosing faults. It is a background layer of information rather than anything a visitor actively submits.
Why this kind of policy exists
A privacy policy exists to make an otherwise invisible process visible: what is collected, why, and for how long. Across the online casino category, this documentation also supports age verification, anti-fraud checks and compliance obligations that regulators expect operators to meet. Reading this kind of page is one of the simplest ways to understand how a site treats the information you hand over.
Read our full faqYour choices and how to ask questions
Across the category, players typically have some ability to ask what information is held about them, request corrections, or ask for an account to be closed. The exact mechanism for doing this varies by operator and jurisdiction, and we have not published specific account-capability details on this page. If you want to understand more about how our site works day to day, our faq page is a good starting point, and our about Lunaloots page gives further background on who we are.
Play within your limits
Gambling should stay enjoyable and within what you can afford. If you ever want guidance on keeping play in check, our responsible gambling page is written for exactly that, and the legal minimum age to play with us is 18+.
Cookies and similar technologies
Cookies and similar small files are a near-universal part of how websites remember a visitor between pages. In the casino category they commonly support session continuity, basic preferences and security checks rather than anything unusual. We cover this specific topic on its own page rather than here, so details on how cookies work on this site belong on our cookie policy page.
How this policy relates to our other pages
This page focuses purely on privacy and data handling in general terms. Commercial topics such as offers are covered on our Lunaloots bonuses page, and mobile-specific questions belong on our mobile play page rather than here. Keeping each subject on its own page is why this policy stays short and specific rather than trying to answer everything at once.
